@misc{Malčic_Tomáš_Application,
 author={Malčic, Tomáš and Staš, David},
 address={Koszalin},
 howpublished={online},
 publisher={Politechnika Koszalińska},
 language={eng},
 title={Application of the process mapping for identification of waste for sustainable performance improvement in the service processes},
 type={artykuł w czasopiśmie},
 keywords={process mapping, sustainable performance, automotive industry, lean, waste identification},
}